Results 2010

In 2010, TDC wanted to Measuring parameters Result 08 Result 09   Result 10
Employee          
Be a pioneer company in Denmark by continuing to focus on competent management, employee satisfaction, motivation and the working environment        
  Ratio of average number of sick days per full-time employee to the number of working days during the period 3.9 % 3.4 % Target 3.5%
Result 3.0%
  Number of accidents at work per 100 employees 0.89 0.97
Target 0.92
Result 1.095
An investigation into the increase showed that the change was due mainly to icy roads and pavements during the first 2.5 months of 2010
  Share of women among TDC’s top 250 managers N/A 22%
Target 33% before 2015
Result: 21.6 %
The target for 2015 covers top women managers on TDC’s Top Managers’ Programme The target has been changed in relation to 2009
  Score for the extent to which employees feel motivated and satisfied on a scale from 0-100 73 76 Target: 76
Result: 77
Develop employees’ competences so they can exploit their potential, strengthen their value for the labour market, and make a difference with their personal commitment and diversity        
  Score for the extent to which employees feel their competences are continuously developed at TDC on a scale from 0-100 N/A N/A Target:76
Result: 68
  Score for the extent to which new employees recommend that others apply for jobs at TDC on a scale from 0-100      
  Percentage and quality of employee appraisals completed 70/NA 91/NA Target: 90%
Result: 93.2% / 74%
Make an extra effort to help move employees made redundant during reduction rounds to attractive new jobs outside TDC        
  Percentage of employees made redundant during reduction rounds who receive offers of an outplacement programme NA NA
Target: 100 %
Result: 100%
Outplacement programmes are offered, though the number of employees made redundant is not a target in itself
  Percentage of employees made redundant during reduction rounds who receive offers of competency strengthening courses N/A NA
Target: 100 %
Result: 100%
Competency strengthening courses are offered, though the number of employees made redundant attending competency strengthening courses is not a target in itself
Environment and climate        
Promote products and services that encourage the use of cleaner technology and more efficient energy consumption in society        
  Internal CO2 reduction through using Telepresence in TDC 63.6 tonnes 142 tonnes
Target: 180 tonnes
Result: 540 tonnes
Many teleconference meetings were replaced by video conferences, which affected the result for the year
  Internal CO2 reduction through using TDC’s conference calls 760 tonnes 762 tonnes
Target: 780 tonnes
Result: 510 tonnes
Many teleconference meetings were replaced by video conferences, which affected the result for the year
Reduce environmental impact of TDC’s own activities        
  CO2 consumption 137.127 tonnes 128.942 tonnes 120.832 tonnes
  Relative energy consumption bit/j 293 bit/j 1,036 bit/j 2,153 bit/j
  Recycling percentage of all waste 60.8% 66% Target: 66%
Result: 65%
  Recycling of combustible waste 39% 46% Target: 43%
Result: 41%
Ensure that products are both acquired and disposed of in a social and environmentally responsible manner        
  Number of used mobile telephones collected by TDC shops 2,700 NA 3,500
  TDC makes sure that suppliers commit to its Code of Supplier Conduct + + + TDC has changed its Code of Supplier Conduct in alignment with the UN Global Compact principles
IT society        
Increase Denmark’s innovation ability and competitiveness by developing IT infrastructure        
  Investments of DKK 8bn in the Danish teleinfrastructure from 2007-2010 (DKK million) 2,837 3,086 Target: 2,785
Result: 2,676
Offer products and services that enable Danes to benefit from Denmark’s infrastructure as much as possible        
  High-speed broadband coverage of up to 20 Mbit/s as a percentage of the country (via the cable and copper networks, respectively) 0%/68% 46%/76% Target: 47%/77%
Result: 56.9%/75.4%
  Up to 80% of the population have access to up to 10 Mbit/s download via HSDPA on TDC’s network NA NA Target: 80%
Result: 81.2%
  Percentage of households that can receive digital TV (via the cable and copper networks, respectively) 52%/88% 52%/91% Target: 53%/91%
Result: 56.4%/92.8%
Manage our strong market position responsibly and conduct ourselves properly towards customers and competitors        
  Percentage of the Danish population who think TDC is a socially responsible and sustainable company NA NA 43%
Listen to people’s concerns, e.g. by explaining about the possible risks of using our products and technologies        
  Percentage of a cross-section of the Danish population who agree with the statement: “TDC is socially responsible in terms of consumer security when using IT and media” NA NA 57%
Contribute to ensuring protection of privacy and minimises misuse of private information via our technologies        
  Number of visitors at tdconline.dk/sikkerhed (the webpage on security) NA NA Target: 28,000
Result: 21,000
Contribute to minimising the risk of discrimination, racism, violence and child abuse via our technologies        
  TDC cooperates with the police and other internet providers to block sites with pornographic content containing children + + +
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